Privacy Policy

Who we are

Rosecraft Studios is a software development studio operated by Corey Rosamond. If you have a question about this policy or about information we hold, contact us at hello@rosecraft.studio.

What we collect

We collect information in two ways: what you send us directly, and a small amount recorded automatically when you use the site.

• Contact form: your name, email address, and message. Optionally your company, budget range and project type, if you choose to provide them.
• Contact form, recorded automatically: the IP address and browser user-agent string of the request. We record these to identify and block automated abuse of the form.
• Newsletter: your email address, and whether the subscription has been confirmed or withdrawn.
• Analytics: if analytics is enabled, aggregate usage data such as pages viewed and approximate region. This is not linked to your contact submission.

Why we use it

We use what you send us only to do the thing you contacted us about.

• To reply to your enquiry and discuss the work you asked about.
• To send a confirmation email when you request the newsletter, and newsletter updates after you confirm. Confirmation emails include a link to unsubscribe or cancel.
• To keep the site working and protect it from abuse.
• To meet legal or accounting obligations where they apply.

We do not sell your information

We do not sell, rent or trade personal information, and we do not use it to build advertising profiles.

Who else processes it

A small number of service providers process data on our behalf so the site can function. They act on our instructions and are not permitted to use your information for their own purposes.

• Our hosting provider, which stores the site and its database.
• Our transactional email provider, which delivers notifications and newsletter messages.
• Our error-monitoring provider, where monitoring is enabled, which records technical diagnostics when something breaks.
• Our analytics provider, where analytics is enabled.

How long we keep it

Contact submissions are kept for as long as needed to handle the enquiry and any engagement that follows, and are deleted when they are no longer needed. Unsubscribing stops newsletter updates; we retain the subscription status to honor that choice. You can ask us to delete your contact submission or subscription record at any time.

Your rights

Depending on where you live, you may have the right to ask for a copy of the information we hold about you, to have it corrected, to have it deleted, or to object to how we use it. To exercise any of these, email us and we will respond.

Requests go to hello@rosecraft.studio.

Cookies

The site sets cookies needed for it to work, including a session cookie if you sign in to the administration area. Where analytics is enabled, the analytics provider may set its own cookies. You can block or delete cookies in your browser, though parts of the site may then not work correctly.

Children

This site is intended for business users and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

If this policy changes, the revised version will be posted here with a new effective date.